Lancaster Locksmiths & Security, Cancellation & Rescheduling Policy

Last updated: December 12, 2025

 Cancellation & Rescheduling Policy

Cancellations or reschedules with less than 24 hours’ notice may incur a late notice fee of up to 50% of the service call-out fee, and same-day cancellations or no-shows may incur the full service call-out fee, unless the booking can be reallocated to another client.

Fees reflect genuine costs including allocated labour, scheduling, and loss of booked availability and are applied in accordance with Australian Consumer Law.

All customers will be asked to few our above policy before confirming their booking and is their responsibility to ensure the aware of any fees that be charged to to late cancellation or re-scheduling.